Refund & Cancellation Policy

Subscription fees and refunds

When a paid subscription is activated, the selected plan and its features become available for the applicable subscription period. Subscription fees are generally non-refundable once the subscription has been activated or renewed.

This policy does not limit any refund, remedy, or other right that must be provided under applicable law. If a refund is legally required or approved by Inqyri after review, it will be processed using the original payment method where practicable.

Cancellations

You may request cancellation of your subscription through the available account or support options. Cancellation generally stops future renewals; it does not automatically refund a payment already collected for the current subscription period.

Unless stated otherwise at the time of purchase or required by law, access to paid features may continue until the end of the period already paid for.

Renewals and plan changes

Subscriptions may renew according to the billing interval and terms shown when you subscribe. Please review your plan and renewal details before confirming payment.

If a plan's price changes, the applicable updated price will be communicated as required. Where supported, a price change for an existing subscription takes effect from the next renewal period rather than changing the price of a period already paid for.

Failed or incomplete payments

If a payment fails, is pending, or is reversed by the payment provider, subscription activation or renewal may be delayed. Please check your payment status before retrying to avoid duplicate attempts.

If money was debited but your subscription was not activated, contact support with the transaction reference and payment date so the transaction can be checked.

Duplicate payments and billing errors

If you believe you were charged more than once or billed incorrectly, contact us with your account email, payment date, amount, and transaction reference. We will review the available payment records and correct verified errors, including eligible duplicate charges.

Please do not send full card details, passwords, or one-time verification codes in a support request.

How to contact us

For cancellation requests, refund questions, or billing corrections, contact Inqyri through the official support or contact page and include enough information for us to identify the transaction.